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Where is Family Homestay ?The official address of FH is in Kampung Mengabang Telung but it is actually closer near the beach to Kampung Padang Maras. Use WAZE and you won't missed it. FH is the 4th semi detached unit from the main road.
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What is the exact coordinates of FH ?Latitude : 5.44 Longitude : 103.05
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What is the best way to get there ?If you travel by air & intend to stay for an extended period of time, then ideally you should rent a car at Sultan Mahmud Airport (arrival level) as public transport is almost non existent here. However you can try Grab services to move around. If you travel using your own vehicle, you are golden. The owner is available to help you with your travelling needs (from & to airport, go to attraction sites & restaurants etc.), but his service is not included as part of the rent.
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If I am a tourist without my own transport & planning to stay at FH for 1-2 nights, what are my options as far as food / drink is concerned ? "The easiest would be to buy extra foods / drinks, put them in the fridge & use microwave / cooker come meal time. Alternatively you can walk to several small restaurants located along the main road for authentic Terengganu dishes. The owner is more than happy to help you out.
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If I rent a room & other strangers rent the other 4 rooms, do we all have to share common areas (living room, dining, kitchen, TV area, balcony & outdoor picnic area) ?"Yes, however we will limit the max number of room rentals to 2 on any given day (1 on ground floor & the other on 1st floor) & each guest will be given his / her own set of keys. Don't worry, this scenario rarely happens.
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How do I avoid sharing FH with other strangers ?Easy, just book the entire FH for just RM400/night, that's less than USD100/night. Ideal for a family : parents use master suite & the kids use separate bedrooms each. Also ideal for family gathering where 12 adults (or 6 adults & 6 children) can share 6 queen beds in FH. We allow up to 15 people to stay on any given day.
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How do I book a room or the entire FH ?Kindly whatsApp, sms, call or email (using email section in Contact Page) the owner.
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What are the payment methods ?Online transfer or transfer via ATM to owner current account : CIMB 800 120 8869 (Hamizan Bin Alang Mohamad Ali). Snap a photo of the transfer info & send it to owner phone as proof of payment. Other payment methods are currently not available.
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Do I have to pay a deposit ?We require 50% of the total amount as deposit, payable upfront to secure the asking date(s) & the other 50% on arrival / check-in. The deposit is 100% refundable if cancellation is done more than 30 days from check-in date, but only 50% will be refunded if cancellation is done in less than 30 days.
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What is FH policy ?No pets of any kind, No smoking or grilling indoors, No porcine products. Enjoy the beach but children are not encouraged to swim especially during high tides (evening / monsoon season). If FH experienced a blackout / electricity outage or other events deemed unsafe to guests, we will arrange alternative accommodations at no extra charge.
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